Client Agreement Basics
A plain-English summary of what happens after you approve a Local Growth Bureau proposal.
Last updated: June 14, 2026
Not a signed contract on its own: This page is a summary of how we work together. Your specific proposal terms (scope, pricing, timelines, deliverables, and any signed agreements) apply separately and take precedence if they conflict with anything here.
1. Proposal acceptance
When you accept a proposal through your tokenized proposal link, you are confirming the scope, deliverables, and pricing described on that page.
2. Payment & deposit
Most engagements begin with a deposit or first payment to schedule the work. Remaining payments follow the schedule shown in your proposal.
3. Onboarding
After payment, you receive an onboarding link to share business information, brand assets, access to tools, and answers to a short questionnaire.
4. Client responsibilities
You're responsible for providing accurate business information, the assets we request (logos, photos, copy where applicable), and timely access to platforms we need to update.
5. Timelines
Project timelines depend on how quickly we receive the information and approvals we need from you. Delays in onboarding or feedback can move the launch date.
6. Revisions
Each proposal lists how many rounds of revisions are included for the work. Additional revisions beyond that may be quoted separately.
7. Approvals
We'll ask for written approval (email or in-app) before launching pages, sending campaigns, or making changes that affect what visitors see publicly.
8. Launch
When the agreed work passes our pre-launch QA and you've approved it, we publish or hand it off. We'll let you know what to monitor in the first days after launch.
9. Support
Post-launch support and what's included for how long is defined in your proposal. For anything else, you can reach us anytime at support@localgrowthbureau.com.
10. Reviews & referrals
If you're happy with the result, we may invite you to leave a review or refer another business. Participation is always optional.
11. Project completion
A project is considered complete when the agreed deliverables have launched (or been delivered) and any included revision rounds have been used or waived.
Have questions before getting started?
See also our Terms, Privacy Policy, and Refund Policy.