Terms of Service

These Terms of Service explain the rules and conditions for using Local Growth Bureau’s website, requesting services, booking calls, submitting forms, reviewing proposals, accessing client status pages, and working with Local Growth Bureau.

By using our website or services, you agree to these Terms.

Local Growth Bureau is a private business growth and website conversion service. We help local service businesses improve websites, landing pages, lead forms, follow-up systems, and client-facing conversion flows.

We are not a government agency and are not affiliated with any government office.

Services may include:

• Free website audits
• Detailed conversion audits
• Landing page strategy and builds
• Website conversion improvements
• Lead form improvements
• Follow-up system setup
• Review request systems
• Client project support
• Monthly optimization or retainer services if agreed
• Shopify/e-commerce support only when specifically agreed as an add-on

Local Growth Bureau does not guarantee specific numbers of leads, calls, quote requests, booked appointments, sales, rankings, revenue, ad performance, or business outcomes.

Results may depend on:

• Market demand
• Competition
• Offer quality
• Client follow-up speed
• Existing reputation
• Traffic quality
• Ad budget
• Website history
• Pricing
• Seasonality
• Customer behavior
• Client cooperation

We provide strategy, implementation, and recommendations, but we cannot guarantee specific business outcomes.

Free audits are informational and based on a limited review. They are not a full technical, legal, financial, advertising, or compliance audit. Recommendations are provided in good faith based on available information.

Paid work begins only when a proposal, payment link, invoice, written agreement, or accepted scope is approved.

Scope may include:

• Deliverables
• Timeline
• Price
• Revision limits
• Required client materials
• Payment terms

Work outside the agreed scope may require a new quote.

Clients are responsible for:

• Providing accurate business information
• Providing website/logins/assets if needed
• Providing logos, photos, service lists, reviews, brand details, and contact info
• Reviewing drafts on time
• Giving clear feedback
• Ensuring claims about their business are accurate
• Responding to approval requests
• Paying agreed balances on time
• Following laws and industry rules that apply to their business

Project timelines may change if the client delays:

• Onboarding
• Payment
• Assets
• Feedback
• Approvals
• Access credentials
• Required information

Local Growth Bureau is not responsible for missed deadlines caused by delayed client responses or missing materials.

Revision limits depend on the package or proposal.

Default:

Unless stated otherwise, projects include up to 2 reasonable revision rounds.

Revisions must relate to the agreed scope. Major direction changes, new pages, new offers, new branding, or extra features may require additional payment.

Payment terms will be shown in the proposal, invoice, or payment link.

Payment may include:

• Deposit
• Remaining balance
• Full upfront payment
• Monthly retainer
• Add-on work

Final delivery may be delayed until required payments are completed.

Local Growth Bureau does not store full payment card details. Payments are processed by third-party payment providers.

Clients may cancel by contacting Local Growth Bureau. Refund eligibility depends on the Refund Policy and the amount of work already completed.

Clients are responsible for the accuracy of:

• Business claims
• Pricing
• Offers
• Guarantees
• Reviews and testimonials
• Certifications
• Licenses
• Before/after claims
• Medical, legal, financial, or regulated-industry claims

Local Growth Bureau may refuse to publish content that appears misleading, unlawful, or risky.

Services may involve third-party platforms such as:

• Google
• Meta/Facebook/Instagram
• Stripe and payment processors
• Calendly or scheduling tools
• Website builders
• Hosting providers
• Domain and DNS providers
• Email platforms
• Analytics tools

Local Growth Bureau is not responsible for downtime, policy changes, account restrictions, billing, errors, or decisions made by third-party platforms.

Clients may receive a private tokenized status link to view project status, missing items, review links, delivery links, and approval options.

Clients should not share private token links publicly.

The portal is not a legal e-signature system. Approval actions are used for project acceptance and workflow tracking.

After full payment, the client may use final delivered work created specifically for them, unless otherwise stated.

Local Growth Bureau may retain ownership of:

• Internal systems
• Processes
• Templates
• Frameworks
• Reusable code and components
• Strategy methods
• Admin tools
• Drafts not included in final delivery

Stock assets, third-party tools, fonts, plugins, and platform components may be subject to their own licenses.

Local Growth Bureau will not publish client case studies, testimonials, private results, screenshots, or business names without permission.

If permission is granted, Local Growth Bureau may use approved material for marketing, case studies, or portfolio examples.

Local Growth Bureau will make reasonable efforts to keep client project information confidential. Clients should not submit highly sensitive information unless necessary.

Visitors and clients agree not to:

• Abuse forms
• Submit false information
• Attempt unauthorized access
• Interfere with the website or admin systems
• Upload malicious files
• Misuse client portal links
• Copy, resell, or misuse Local Growth Bureau materials without permission

To the fullest extent allowed by law, Local Growth Bureau is not liable for indirect, incidental, special, consequential, or lost-profit damages related to use of the website or services.

If liability applies, it will be limited to the amount paid for the specific service giving rise to the claim, unless the law requires otherwise.

Local Growth Bureau may update these Terms from time to time. Updated terms will be posted on this page with a new “Last updated” date.

If you have questions about these Terms, contact us at: